Frequently Asked Questions

The door-to-door experience is about an hour which gives you an opportunity to relax in the lobby and grab a drink before ride boarding begins. From there the multi-sensory experience begins with a custom preshow by Moment Factory, a renowned multimedia studio specializing in immersive experiences, plus a pre-flight briefing just before the 8.5 minutes you’ll spend on the Ultimate Flying Ride. After the ride, visit the gift shop to bring your FlyOver adventure home with souvenir photos and discover more about each location featured in the film.

Yes! Some of our most enthusiastic fans are seniors and young children. Children must be at least 40″ tall in order to ride.

Yes! Please note that FlyOver is an amusement ride involving motion. Our guests who use wheelchairs may go on the Ultimate Flying Ride only if they are able to transfer from their wheelchair to the ride seat by themselves or with the assistance of a companion. Otherwise, they may enjoy the film from a stationary position on the ride platform, accompanied by one of our Flight Guides. For safety reasons, in this situation, companions must go on the ride or wait off the ride platform. We ask that guests who will be arriving in wheelchairs please contact us in advance of their visit. There is no admission fee for a companion who is accompanying a paying disabled guest.

Please arrive at our location 15 minutes before your ticket time to allow for preboarding and the preshow experiences.

When you purchase your ticket online, you will receive a confirmation email that will have a link where you can modify your booking up until 24 hours prior to your selected time. If it is within 24 hours of your selected time, please contact our team at [email protected] directly and they will be happy to assist you.

The FlyOver experience is a gentle ride. Guests sit in chairlift-style seats and are elevated before a large, spherical screen. The visuals are enhanced by special effects, including wind and scents, to create the illusion of actually flying over the landscape. The experience is suitable for young children (must be 40″ tall) and guests of all ages. Although most people do not experience any issues with the motion or the elevation—even those who, at times, experience such difficulties—a very small percentage of the public may find it uncomfortable. Therefore, if you are particularly susceptible to motion sickness or fear of heights, you may wish to consider refraining from participating.

While FlyOver is meant for all ages and the ride movement is gently thrilling, guests with the following conditions should not ride and ride at their own risk:

Chronic back or neck pain, heart conditions, photosensitive epilepsy or conditions aggravated by visual stimuli such as flashing lights.

Although FlyOver is a very gentle motion ride, we follow the industry guidelines and ask expectant mothers to refrain from taking the ride.

We offer discounts for groups of 10 or more. See Groups for more information.

Please see our Fundraising page for more information!